Digitalization and Outsourcing in the age of Artificial Intelligence and Robotics

Outsourcing industry is going through creative destruction phase and  challenged by automation and AI, where digitalization is no more an option for organizations as they bring new opportunities to organizations to improve customer experience, increase revenue, reduce costs simultaneously which were not possible earlier.

Speakers

Mr. François Thill, Director e-commerce &  Information Security, Ministry of Economy: Will share the Luxembourg government’s point of view.

Mr. Uday Birajdar, CEO & Co - Founder at Automation Edge: Will enlighten us with his global experience on how AI and Robotics is a key enabler.

Mr. Philippe Evrard, Director of Technology, Lombard Insurance: Will discuss about Technology as enabler of Service Excellence.

Followed by a panel discussion with:

• Philippe Evrard (Director, Lombard Insurance)
• Uday Birajdar (CEO, Automation Edge)
• Avanish Pathak (CEO, BoticX Lab) 
• Ajay Bali (Associate Partner, EY)

Agenda

18:00 Registration 18:30 Welcome speech 18:35 Keynote speech 19:05 Panel discussion 19:30 Questions and Answers 19:45 Networking cocktail

Underground Parking available